Call ESA on 0800-055-6688 to begin a claim. There are two sorts of ESA, contribution-based and income-related. Entitlement to the first of these depends on you having paid sufficient National Insurance contributions. Income-related is another way of saying means tested.
In the following weeks, you will be required to complete a work capability questionnaire or form ESA50. This asks for a description of how your medical conditions affect you, and we strongly recommend that you have good quality help with this. You need to know where they are coming from, and in some parts, the form does not ask the right questions. A properly completed form is the foundation for getting the right outcome on your claim.
You are the expert on you, but you live with your difficulties every day and have found ways around many of your limitations, so you may not think to include in your questionnaire all that the Department needs to understand.
Many of the tribunal appeals we do are with clients who did their own ESA50 and Mandatory Reconsiderations and although I think that it is the wrong question, tribunals regularly ask clients why something that we have included at the appeal stage was not included by them in the capability for work questionnaire. We don’t think that tribunals should reasonably expect a claimant to have the same understanding of what is required or what parts of the test mean, as they or a specialist adviser has, but the question still gets asked. You can avoid this by getting specialist help from us from the start.
To use our service, you need only sign the declaration in the ESA50 and post it to us, with the return envelope. On receipt, we will agree a day and time with you for completing it over the phone, and if that needs to be done outside of office hours or at the weekend, we can fit in with you. Send any reports or letters that you think may help. Once the form is completed and we know how you should qualify, then we can assess how helpful this material is to your pip claim. We have seen tribunals home in on negative material in letters, reports and GP records that the client sent in before instructing us, not realising its significance, but we can avoid this. The completed form is posted ‘signed for’ and if the date for returning it is tight, it will go Next Day Guaranteed Delivery. We keep a copy of the form on your file and you get a copy through the post from us, with detailed written advice on where you should score points on your ESA claim, how strong a claim you have for those points and whether you should qualify for the work-related activity group or the support group.
When you have a date for your face-to-face assessment, let us know, as there is information and advice you should have on how best to handle that meeting and avoid some of the potential pitfalls. You get an information sheet about this with your advice letter, but inevitably, that advice is different depending on whether your pip claim is based on physical difficulties, overwhelming fatigue or mental health problems.
The Healthcare Professional is more likely to understand some types of needs than others and we give advice tailored to your claim. When you have the decision on your claim, we are happy to provide advice on whether it is the right award, and your options.
Clients living in England, Scotland, Wales and Northern Ireland have successfully used our service for completing their work capability questionnaire or ESA50, so contact us today.
ESA CLAIM
There are two sorts of ESA claims, contribution-based and income-related. Entitlement to the first of these depends on you having paid sufficient National Insurance contributions. Income-related is another way of saying means tested. In the following weeks, you will be required to complete a work capability questionnaire or form ESA50. This asks for a description..MORE
ESA ASSESSMENT
Whether you are claiming contribution-based or income-related ESA, the claim process is very likely to involve a face-to-face assessment. It is a good idea to ask for your work capability assessment to be recorded, to help protect you from what you say being misunderstood, but you should still not go alone if you can help it. You may well be asked how you got there..MORE
ESA DECISION
You would not be reading this if you were happy with your decision letter. OK, so what do you do when a decision that you do not agree with arrives? We recommend that you call ESA to request a copy of the assessment report, because this is very likely to be where things went wrong. We go through the report with you pretty much line by line, to see what went wrong..MORE
ESA RECONSIDERATION
The first thing to remember is that I can almost certainly put it right, so do not panic. Challenging the ESA decision is a two-stage process; the first is a paper challenge, called a mandatory reconsideration. ‘Mandatory’ because you cannot go around it; you have to go through this stage before you have the option of appealing..MORE
ESA APPEAL
You must have been through the reconsideration stage before you can appeal to an independent tribunal. It is better to use the standard appeal form (search online for form SSCS1. You and the tribunal have the same appeal papers sent to you. They will contain a copy of your work capability questionnaire ESA50, the assessment..MORE
ESA APPEAL CHALLENGE
A tribunal decision can only be challenged by identifying one or more ‘errors of law’ in their statement of reasons, which the tribunal judge has to put together if any party to the appeal requests it. Up to this point, you were able to challenge a decision simply because you thought it to be wrong. If you are unhappy..MORE
Are you in need of professional PIP or ESA legal help ?
Don't hesitate to contact Disability Claims.
As of April 2025 we have a 98.65% Tribunal success rate, based on 716 appeals.
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DISABILITY CLAIMS
I was drawn to Disability Claims UK due to their proven success rate and expertise with PIP cases, including the high percentage of successful claims and appeals they have handled.
Kath Jackson
Many thanks to Sebastian Brooks. I recommend him. He is most knowledgeable and professional. With his help, DWP got the correct award for me and did so without the need for an assessment.
Malkit Tung
January 2023
So glad we found Sebastian Brooks! Without him I doubt we would have navigated the PIP process and gained our awards. Sebastian worked with us and the results were such a relief. I would recommend Sebastian to anyone going through the application process or if, like me , you have to go to tribunal.
Pat Pope
December 2022
I used Disability Claims UK to help with my child's first PIP claim and I cannot recommend them enough. From the outset, Sebastian Brooks was professional, approachable and efficient and explained the process and the law around it in easy to understand language. It felt like there was a mountain to climb but he made it all seem so straightforward, helping to collate all the paperwork and giving honest and reliable advice.
Al B
December 2022
I knew straight away that I had made the right decision in reaching out to Glenn Brooks for help with my Pip application. He is very professional, supportive and talked me through the whole process. After two stressful applications in the past on my own, both with 0 points, with Glenn's knowledge I have been successful. I have been awarded standard daily living and also standard mobility for fibromyalgia. I would absolutely recommend the help from Disability Claims and I will definitely be contacting again when my renewal is due. Thank you very much.
Joanne Porter - April 2021
I couldn’t have got my pip sorted without Glenn he walks you through the whole process and prepares you for the assessment, he makes you feel at ease but is totally professional. I would highly recommend him to help you with this. It will take the pressure off this arduous application process , including the stress of the forms. He knows this benefit inside and out, and it’s so reassuring . I’ve just heard I’ve received the full award I was entitled to and I couldn’t have received this without Glenn’s help. The thing that helped me the most was the preparation call before the assessment . He provides an excellent service .
Melanie Simpson - March 2021
Glenn Brooks always answered my call or txt's to help me with any questions or problems.
he's very polite and professional with me.
No question's were ever unanswered.
And i was very pleased with my tribunal outcome WE WON BRILLIANT.
I highly recommend you give Glenn a call he's the best.
Andrew Hunt - February 2021
I have to admit when I opened the application form my heart sank. It appeared so long and complicated & I really couldn’t be sure of the context so I referred to the guidance book and blind panic set in! Where to start?
Thankfully, I discovered Glenn Brooks Disability Lawyer on Google and he calmed my severe anxiety, supported and guided me through the whole process with a clear upfront fee.
For that I got expert advice & very patient, caring support. One thing’s for sure Glenn is not just totally focused on supporting his clients he is passionately empathic – he really cares about you. Thank you Glenn.
Paul Lonsdale - January 2021
Can I first congratulate you on the way you have written the content of your site. Despite there being quite a number of sites that appear to offer information and help, yours was by far the most informative and written with insight from a claimant's point of view.
Thank you for that.
Madeleine - April 2021
Glenn Brooks is simply a God sent from start to finish. From the first phone call I made to Glenn. He reassured me after listening to me and explained all I needed to know. Glenn was there for me from the start. His fees are reasonable and I worked out a payment plan. I wish many people going through mandatory reconsiderations and tribunal appeal can find Glenn. Without him by my side I would not have been able to cope or go through such a difficult process. My appeal was successful. Thank you for everything Glenn Brooks. Thank you.
AYODELE AWARUNS - December 2020
I had a thorough consultation with Glenn before deciding to move forward. Everything was very simple in terms of getting copies of paperwork for evidence to support my PIP claim.
I didn’t have to fill the forms in which I struggle with; it was completed over the phone. It was really helpful to have someone talk to you about your disability while the form is being completed as I would have missed key things that the assessor needed to be aware of.
I got the award I was entitled to and wouldn’t have had the confidence to do this without Disability Claims. I am very happy and will use the company again when my award is due for renewal.
Suzanne Ellis - September 2020
I have been dealing with Disability Claims for many years for help with claiming the right benefit. They helped me a great deal, particularly when the DWP got it very wrong. They were confident and reassuring that I was in the right and we won no problem on appeal. You can be as genuine as possible, with real issues but often it's how those words are put over - this is where Disability Claims came in. Filled out the same information (mostly) as I did, just worded much better and was successful without any problems. Highly recommend you deal with Disability Claims if you're worried or have issues. In an ideal world this service should not be needed, but the DWP are ruthless and don't care what your circumstances are.
“We were kept informed of the progress of the claim and the process we followed.
You obviously have good knowledge on the subject and was to formulate an
accurate statement, and present our case well at the appeal hearing. It is likely that
we will be in touch for help when our renewal form arrives.”
Mr M of Louth
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