There are positives to be taken from this, and the worst thing that could come out of the piece would be if people were put off from claiming PIP.
I have been through an assessment, but it was for a DLA claim for my son; the claim was successful. My adult daughter has been through an assessment too, which was for PIP. The assessor and decision maker got part of her claim right and we got the rest on appeal, but she knew to expect this, because of the nature of her condition – they were never going to get it right first time.
And that is one of the things that struck us when watching the ITV piece, that the two people featured might have had a quite different experience if they had been helped with the claim, and with the appeal that sometimes follows.
Tribunal appeals are not inevitable; we could not go on if we knew that even the majority of the clients that we work with on claims and renewals were going to have to challenge the decision made by the Department. You need to know where they assessor and decision maker are coming from and we do not recommend that anyone goes through the process without professional help.
Are we the best at what we do? It is hard to say; we see a steady trickle of clients who have come from other firms and agencies. They are amazed at the difference between the way they were treated and how we work. We could not point to anyone else who we know to be better at helping people with PIP. When someone making an enquiry is unsure whether or not to instruct us, we often refer them to the client reviews on Google. The 60 or so 5 star ratings are very satisfying but you will learn more by reading what people have written about the service that we provide, they tell you about the experience that you can expect.
Should you have to get professional help simply to get what you are entitled to? No, certainly not, but we have to deal with the reality of the situation.
Are you in need of professional PIP or ESA legal help ?
Don't hesitate to contact Disability Claims.
As of April 2025 we have a 98.65% Tribunal success rate, based on 716 appeals.
We hope to hear from you soon.
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DISABILITY CLAIMS
I was drawn to Disability Claims UK due to their proven success rate and expertise with PIP cases, including the high percentage of successful claims and appeals they have handled.
Kath Jackson
Many thanks to Sebastian Brooks. I recommend him. He is most knowledgeable and professional. With his help, DWP got the correct award for me and did so without the need for an assessment.
Malkit Tung
January 2023
So glad we found Sebastian Brooks! Without him I doubt we would have navigated the PIP process and gained our awards. Sebastian worked with us and the results were such a relief. I would recommend Sebastian to anyone going through the application process or if, like me , you have to go to tribunal.
Pat Pope
December 2022
I used Disability Claims UK to help with my child's first PIP claim and I cannot recommend them enough. From the outset, Sebastian Brooks was professional, approachable and efficient and explained the process and the law around it in easy to understand language. It felt like there was a mountain to climb but he made it all seem so straightforward, helping to collate all the paperwork and giving honest and reliable advice.
Al B
December 2022
I knew straight away that I had made the right decision in reaching out to Glenn Brooks for help with my Pip application. He is very professional, supportive and talked me through the whole process. After two stressful applications in the past on my own, both with 0 points, with Glenn's knowledge I have been successful. I have been awarded standard daily living and also standard mobility for fibromyalgia. I would absolutely recommend the help from Disability Claims and I will definitely be contacting again when my renewal is due. Thank you very much.
Joanne Porter - April 2021
I couldn’t have got my pip sorted without Glenn he walks you through the whole process and prepares you for the assessment, he makes you feel at ease but is totally professional. I would highly recommend him to help you with this. It will take the pressure off this arduous application process , including the stress of the forms. He knows this benefit inside and out, and it’s so reassuring . I’ve just heard I’ve received the full award I was entitled to and I couldn’t have received this without Glenn’s help. The thing that helped me the most was the preparation call before the assessment . He provides an excellent service .
Melanie Simpson - March 2021
Glenn Brooks always answered my call or txt's to help me with any questions or problems.
he's very polite and professional with me.
No question's were ever unanswered.
And i was very pleased with my tribunal outcome WE WON BRILLIANT.
I highly recommend you give Glenn a call he's the best.
Andrew Hunt - February 2021
I have to admit when I opened the application form my heart sank. It appeared so long and complicated & I really couldn’t be sure of the context so I referred to the guidance book and blind panic set in! Where to start?
Thankfully, I discovered Glenn Brooks Disability Lawyer on Google and he calmed my severe anxiety, supported and guided me through the whole process with a clear upfront fee.
For that I got expert advice & very patient, caring support. One thing’s for sure Glenn is not just totally focused on supporting his clients he is passionately empathic – he really cares about you. Thank you Glenn.
Paul Lonsdale - January 2021
Can I first congratulate you on the way you have written the content of your site. Despite there being quite a number of sites that appear to offer information and help, yours was by far the most informative and written with insight from a claimant's point of view.
Thank you for that.
Madeleine - April 2021
Glenn Brooks is simply a God sent from start to finish. From the first phone call I made to Glenn. He reassured me after listening to me and explained all I needed to know. Glenn was there for me from the start. His fees are reasonable and I worked out a payment plan. I wish many people going through mandatory reconsiderations and tribunal appeal can find Glenn. Without him by my side I would not have been able to cope or go through such a difficult process. My appeal was successful. Thank you for everything Glenn Brooks. Thank you.
AYODELE AWARUNS - December 2020
I had a thorough consultation with Glenn before deciding to move forward. Everything was very simple in terms of getting copies of paperwork for evidence to support my PIP claim.
I didn’t have to fill the forms in which I struggle with; it was completed over the phone. It was really helpful to have someone talk to you about your disability while the form is being completed as I would have missed key things that the assessor needed to be aware of.
I got the award I was entitled to and wouldn’t have had the confidence to do this without Disability Claims. I am very happy and will use the company again when my award is due for renewal.
Suzanne Ellis - September 2020
I have been dealing with Disability Claims for many years for help with claiming the right benefit. They helped me a great deal, particularly when the DWP got it very wrong. They were confident and reassuring that I was in the right and we won no problem on appeal. You can be as genuine as possible, with real issues but often it's how those words are put over - this is where Disability Claims came in. Filled out the same information (mostly) as I did, just worded much better and was successful without any problems. Highly recommend you deal with Disability Claims if you're worried or have issues. In an ideal world this service should not be needed, but the DWP are ruthless and don't care what your circumstances are.
“We were kept informed of the progress of the claim and the process we followed.
You obviously have good knowledge on the subject and was to formulate an
accurate statement, and present our case well at the appeal hearing. It is likely that
we will be in touch for help when our renewal form arrives.”
Mr M of Louth
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